Chow, R. (2003). Kindness. A Purpose of Design. Paper presented at the 5th European Academy of Design Conference : Techné, Design Wisdom, Barcelona.
Chow, R., Ruecker, S., & Radzikowska, M. (2003). Reflection and Inaction. Paper presented at the The Good, the Bad, and the Irrelevant. The User and the Future of Information and Communication Technologies Helsinki.